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Frequently Asked Questions

(With some helpful answers)

How long does a subscription last for?

All of our subscriptions last for 6 months.

You can extend a subscription for another 6 months at a discounted rate if you do this before the package expires.

Are purchases refundable?

Our packages are non refundable unless an error has been made when purchasing such as a duplicate purchase. In this case a refund can be applied for which would be processed minus any banking fees.

I disagree with an answer to a question, how can I feed this back?

If you have feedback about a specific question, please make note of the bag and question number and then contact us through the contact form on this site.

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